Reach a human

We do not run a help desk — KCFR is operated by a small team of moderators and contributors. Use the right channel for your question and you'll usually hear back within a few days.

Filing a report

For new fraud reports, do not email — file at /report. The form takes three minutes and goes straight into the moderation queue.

If a report names you

Use the formal appeal path at /right-to-reply. Email questions about specific reports get redirected here anyway, so you save a step.

Channels

• Moderation — moderation@kcfr.ke. Concerns about a published record you can’t address through the appeal flow, evidence you want to attach to an existing record, or a request from a victim you encountered.
• Legal — legal@kcfr.ke. Court orders, defamation notices, formal legal correspondence. See our takedown policy first.
• Press — press@kcfr.ke. Journalists writing about the registry. See the press kit.
• Investigators — investigations@kcfr.ke. Active law-enforcement or CERT cases. See For investigators for the formal handoff process.
• Privacy — privacy@kcfr.ke. Data-protection requests under Kenya’s Data Protection Act.
• Security — security@kcfr.ke. Vulnerability disclosure. We appreciate responsible disclosure; we don’t pay bounties yet.

What we will not respond to

• Demands to identify the reporter who filed a specific record.
• “Why is this not on your list?” — we publish what is reported, not what we ourselves discover.
• Investment advice requests.